Undergraduate Loans

As students and parents explore academic options, many also look to borrowing as a way to finance college costs. Borrowing is a common practice, and ensures you will have the tools necessary to earn a degree. Students and parents can borrow money from the federal government, state government or private lenders. These loans must be repaid. Borrowers are responsible for signing a Master Promissory Note for each loan program, which is a binding, legal document through which the borrower agrees to repay the loan. Borrowers are also responsible for signing an Annual Student Loan Acknowledgment each year to acknowledge their understanding of what has been borrowed and their responsibility to repay the loan.To be considered for any federal loans, students must fill out the Free Application for Federal Student Aid (FAFSA).

Loan Options

Federal Direct Student Loans » (undergraduate, second degree, paralegal, post-baccalaureate, graduate)

Federal Direct PLUS Loan » (parents of dependent students)

Federal Direct Graduate PLUS Loan » (graduate students)

North Carolina Teaching Fellows Forgivable Loan » (undergraduate and graduate students)

Private Alternative Loans » (all students)

Loan Repayment

Federal, alternative, or forgivable loans will go into repayment at a predetermined time after the original disbursement. Most loans borrowed require a monetary repayment while some may qualify for service repayment to forgive monetary repayment. To determine the terms and conditions of your loans please contact your loan servicer.

Federal Direct Loans (Student subsidized/unsubsidized, Parent, Grad)


Exit Counseling

Forgivable Education Loan for Service (FELS)


NC Teaching Fellows

Student Loan Repayment Toolkit

Student Loan Repayment Toolkit

The Federal student loan repayment pause is coming to an end. The following videos are available to help borrowers prepare to navigate how to successfully begin their repayment. 

Step-by-Step: How to Prepare for Successful Student Loan Repayment

Step-by-Step: How to Pick the Right Repayment Plan

Tips & Tricks for Preparing to Resume Repayment

Tips to Avoid Student Loan Scams

The Biden-Harris Student Loan Relief Plan

On August 24, 2022 President Biden announced a Student Loan Relief Plan. Federal Loan borrowers are eligible for this relief if their individual income is less than $125,000 ($250,000 for married couples). The plan indicates eligible individuals will receive up to $10,000 in Federal Loan Forgiveness. Those that meet the income requirement and were PELL Grant recipients will receive up to $20,000 in Federal Loan Forgiveness.

Further details on the full statement and the 3 part plan announced can be found at and If you would like to be emailed updates on implementation of this plan please sign up for email updates from the U.S. Department of Education at

We understand that many individuals would like to ensure that they do not miss the opportunity to utilize this plan should it apply to them. Please follow the updates from the U.S Department of Education for details in the next few weeks to find the answers to your questions. You may also contact your loan servicer if you have any questions about your individual Federal Loans. To find out who your loan servicer is you can login to your account dashboard at and scroll down to the “My Loan Servicers” section or call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243. Current servicer contact information can be found at

Contact Information
1st Floor, Johnson Hall
(919) 760-8565
Fax: (919) 760-2373

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